Hello Progression Raiders,
I noticed a few people asking in GroupMe yesterday how to give notice that you will not be attending a raid, so I thought I would give a quick recap of our attendance policy in the form of an FAQ and share some links that may be worth bookmarking.
What is House of Zug's attendance policy?
House of Zug does not do signups. We have a positive assumption attendance policy, which means that anyone of raid rank (Trial, Raider, Veteran Raider, or Officer) is always assumed to be present at the raid unless the individual provides formal notice of absence by posting the upcoming conflict in our designated attendance channel.
If a player gives formal notice 24 hours in advance of the event, we award that player 25% attendance rating for the event as appreciation for their excellent communication.
Progression raiders are expected to maintain above an 85% attendance rating in order to maintain their eligibility for Tuesday/Thursday progression raids.
Why doesn't House of Zug use signups?
Over the years, we have discovered that players are really terrible at remembering to signup for raids, and it ends up being a lot more work for organizers to remind players to update their attendance status than it is to simply assume everyone that has not given formal notice of absence will be in attendance.
Why do we need to give notice?
First of all, it's common courtesy and demonstrates appreciation for the extra weight that your teammates will need to shoulder in your absence. Moreover, advanced notice allows the officers to adjust our strategies to account for the loss of a raid cooldown or give a hybrid player advance notice to properly prepare his or her secondary specialization for a different role.
What constitutes formal notice?
There is only one acceptable way to give formal notice. Players should post any conflicts using GroupMe in the designated attendance channel. As organizers, it makes our life so much easier to have all the information in one place.
DO NOT whisper or mail and officer in game.
DO NOT tell and officer on Mumble and hope the officer remembers.
DO NOT post notice in a lobby such as guild chat or the War Room on GroupMe.
DO NOT tell a friend to tell an officer.
Didn't there used to be a form on the website for attendance conflicts?
Historically, formal notice required a form post on the website. However, we have recently simplified this system and created a designated attendance channel for your convenience. Rather than logging onto the website to give formal notice, players can now easily post from their phones with only a few clicks. This channel is also located in the same place that the old form used to be on the website under the navigation PROGRESSION RAIDING > ATTENDANCE > POST HERE TO MISS A RAID on the guild website.
What happens if I forget to give formal notice?
If you forget to give formal notice, an officer will mark you as "No Call; No Show" (NCNS) on the attendance spreadsheet, which will greatly impact your attendance rating. As a reminder, raiders that maintain an attendance rating below 85% risk loosing their raid rank.
Even if the event has passed, it's still a good idea to contact an officer and keep us in the loop. We understand that real life happens. As long as there is good communication, officers are much more willing to make exceptions. However, players that fail to attend events and do not make an attempt to inform their teammates of their scheduling conflicts will be assumed to have resigned from the team, demoted, and need to reapply at a later date.
Where can I view my current attendance?
Attendance can be viewed on this attendance spreadsheet, also accessible by navigating PROGRESSION RAIDING > ATTENDANCE > CURRENT ATTENDANCE on the guild website.
What if my attendance has been miscalculated?
If you believe your attendance has been improperly calculated, you can make a comment directly on the attendance spreadsheet or contact an officer and we will investigate the error ASAP.
What is the reward for good attendance?
The guild reserves the rank of Veteran Raider for raiders who have maintained a minimum of 85% attendance rating for the previous three months. This rank comes with a small, monthly effort point award, equivalent to one raid night, in addition to first access to all vanity items dropped in progression raids (ie. transmog gear, mounts, or pets).
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